Location: Hybrid in East Midlands with regular travel across the region
Work pattern: 35 hours per week, 9am to 5pm to include occasional weekends and evenings once or twice a month. Time will be given back in lieu.
Salary: Up to £30,809.83 per year
Contract: Permanent
This role requires an enhanced DBS check (including the Children's Barred List).
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Community Operations Volunteer Team Manager:
Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects
About the Community Operations team:
Community Operations is responsible for the delivery of all of Cats Protection’s cat facing services
It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams
Community Operations helped over 191k cats in 2014 and helped neuter over 250k cats in the last 18 months
The team consists of up to 2000 people, including around 200 employees at our Cat centres and up to 3000 volunteers
What we’re looking for in our Community Operations Volunteer Team Manager:
Experience of team leading/supervising employees and volunteers
Good understanding of volunteer management
Demonstrates empathy and understanding when addressing emotive issues
Ability to multi-task and work on own initiative, accurately and under pressure
Valid UK driving licence and access to own vehicle
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Anonymised application form
In-person or virtual interview TBC
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
