Donate Sponsor

Back

True

Just a moment while we save your details.

This may take a few moments.

Personal Details
Additional Information
An essential criteria for this position is having previous experience in a contact centre role, please confirm you hold this experience: *
Are you proficient is using contact centre specific call/communication handling systems: *
As a home based role, do you have a reliable internet connection and quiet workspace: *

Please upload a copy of your most recent CV, ensuring to remove all personal information such as your name and address from both the document and the file name. (CV's uploaded with personal information included will not be included for shortlisting): *

Describe your experience of working in a Contact Centre: *
Do you have experience of handling difficult customer interactions and resolving complaints, and can evidence doing this in previous roles: *
Are you confident in communicating clearly and professionally with customers across various channels, (phone, email, social media, chat), and can evidence doing this in previous roles: *

At Cats Protection we all share a common set of principles that influence the way we do things. Our shared values shape our behaviour and the decisions we make. Please select the options you feel are the values we follow:

We put cats first
We work as one
We are courageous
We are knowledgeable
We are compassionate
We put individuals first
Since 1927 we have helped cats across the UK and helped people to better understand their needs. Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone. Please select what you consider to be Cats Protection’s purpose: *
Equal Opportunities

Cats Protection is fully committed to being an inclusive charity for everyone. Your support is crucial for us to achieve this, but filling in this form is entirely voluntary.

The information provided will be kept confidential and used solely for monitoring purposes. This form will not be used as part of the selection process and will not be seen by the interview panel.

By completing this form you are confirming that you have read the above statement and would like to voluntarily submit your details.

If you have a medical condition, the Equality Act 2010 requires employers to make reasonable adjustments to the job content or working environment. To achieve this, we need to know whether you are covered. Definition of Disability: “A physical or mental impairment which has a substantial and long-term effect on a person’s ability to carry out normal day-to-day activities in a non-work environment.”

There are 6 million carers in the United Kingdom and nearly one in eight workers are carers. With an ageing population and an expected increase of 60% of carers in the next 30 years, we would like to monitor the number of people with caring responsibilities.

Declaration
Find a Cat
Donate
About us