How does the recruitment journey work?

Welcome to Cats Protection's careers section. Here you can view and apply for our current vacancies.

Current vacancies

Current vacancies across all our adoption centres, shops and office locations are accessed by clicking "List of vacancies" below. Jobs are listed by title and location and you can read the full advertisement before applying online. Our online system will guide you through the process. We will ask you to fully complete an application form to help us match your skills and experience to the job description and person specification. You will receive an automated reply so that you know we have received your application safely. Our closing dates are guidelines only and in cases of high response we may fill a vacancy early, but we will keep you up to date with the progress of your application and notify you of decisions promptly. You will receive all communication by email from our recruitment team.

Data collection

Please see our privacy policy. We will keep your details for only 12 months, unless you specifically ask us to remove your details before then. Your details are used for recruitment purposes only, they are not passed to any third parties and are stored and disposed of safely. Information collated on the Equal Opportunities questionnaire is in statistical format and used for diversity monitoring purposes only; we cannot see your specific answers and the information has no influence on our decisions.

Contact us

If you hit a technical problem with your application or have a query, please contact our Recruitment team.


I have recently seen a vacancy advertised but it’s no longer on this website. Does that mean it is no longer available?

The vacancy has been either filled or closed. Click here to register for email alerts and be added to our talent pool, we can then contact you about future vacancies.

What is the status of my application?

Email us to ask our recruitment team for an update.

What happens if I don’t have a CV to upload?

If you don’t have a CV you can upload a blank (or any) document to bypass this stage. It is always better to give us some details of your previous employment, qualifications and skills to strengthen your application – so if you don’t have even a basic CV, ensure that you complete the shortlisting questions on our application form.

I am having some technical problems with my application. What should I do?

Click here to ask our recruitment team for assistance.

What if I change my email address or contact details?

You can visit your registered profile and amend your details by logging in.

Will I be informed if I have not been shortlisted for the position?

We will keep in touch with you throughout the recruitment process via email; firstly to inform you that your application has been safely received then to let you know if you have been shortlisted and invited to attend an interview or if you have not been successfully shortlisted.

Hints and tips

Your application form is your opportunity to tell us about yourself.

It gives you the chance to 'sell' your skills and experiences and emphasise your key skills and experience – to make your application stand out. We have put together some hints and tips that we think will give you the best chance of success!

Preparing your application

Your application form should contain information that supports your application in the most positive way, which will give you the best chance of getting that all-important interview.

Give yourself the best chance of success; remember to:

Privacy policy

Why do we have a privacy policy?

Cats Protection is committed to privacy for everyone who accesses the recruitment site. Under the Data Protection Acts of 1984 and 1998, we must comply with certain regulations which are designed to ensure that any data you provide us is processed with due care and attention.

What sort of data do we collect?

Cats Protection collects personal data about you to help in the recruitment process. This data consists of information such as your name, address, email address, work and education history. We are also required by law to record your nationality.

Why do we collect and process sensitive personal data?

We collect and process this data only so far as is necessary to ensure that we conform with legal requirements, for example, the Equality Act 2010. By using this website and by registering your details with us, you consent to us collecting and processing sensitive personal data supplied by you and disclosing this information to our managers in connection with the recruitment process.

How do we let you know if our policy changes?

Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page.

Interview process

The interview process is your opportunity to promote yourself, your skills and abilities. Interviews are normally conducted by a panel which will include the line manager. In some cases, there may be second or even third interviews and on occasions these may be conducted by telephone or Skype.

As part of the selection process, you may be asked to do a presentation, group exercise or undertake a skills assessment together with a formal interview. You may also be asked to complete an online personality profile assessment and/or to attend an ‘experience day’ to give you the opportunity to meet the team . You will receive details of these with your invitation to interview. It is not currently the policy of Cats Protection to pay any interview expenses.

All successful candidates will need to provide original evidence of their Right to Work in the UK. This may include a current Passport or work visa. Before any work at the Charity is undertaken, employees must demonstrate that they meet the criteria laid down by the UK Border Agency and have the Right to Work in the UK.

As part of our selection process we will use our competency framework to help assess a candidates suitability for the role in terms of their behaviours. Our competency framework underpins our performance management process, therefore all of our roles have the appropriate competencies assigned to them. These competencies are then built into the job description to confirm the behaviours required to successfully carry out the role.

As part of our interview process you may be asked a number of competency based questions. Competency questions are essentially a series of behavioural questions, the interviewer may ask you to describe a situation which demonstrates your abilities which will be integral to the role your interviewing for.

Our competency clusters are:

Within each cluster are a number of individual competencies such as job specific knowledge. You will see what competencies are required as part of the role on each of our job descriptions.