We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Operations Portfolio Manager:
Manages the directorate business planning process, ensuring plans are integrated with budgets
Plays a key role in the establishing and maintaining quality management across all directorate activity including developing an ethos of continuous improvement
Develop the directorates performance monitoring framework in support of our All for Cats strategy and the in-year quarterly performance reporting process
Advise and coach directorate colleagues to develop an understanding of planning and performance management approaches and best practice building senior capability and understanding in these areas
Work with Internal Communications to prepare progress and performance updates for various audiences
About the Community Operations team:
Community Operations is responsible for the delivery of all of Cats Protection’s cat facing services
It conducts these services through 31 Cat Centres and over 205 Branches and Community Volunteer Teams
Community Operations helped over 191k cats in 2024.
The team consists of up to 450 employees and 8,000 volunteers.
What we’re looking for in our Operations Portfolio Manager:
Experience of working in a similar role in a large organisation
Experience of working with Directors and Senior Managers to develop and align plans and performance measures
Significant experience of using and analysing complex information and translating it into clear and easy to understand formats, using a range of methods
Competent in using MS365 portfolio of applications including planning, reporting and analytical tools
Budget/financial management, ability to work closely with senior finance colleagues to integrate planning and budgeting
Previous experience in the charity sector
What we can offer you:
range of health benefits
26 days’ annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form
Virtual interview on Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email recruitment@cats.org.uk if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation - where we welcome diversity of thought, value individuals' experience and can reach and partner all areas of society - is crucial if we're to help more cats. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at Cats Protection and we encourage applications from talented people across all communities.
Cats Protection is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role.
